Proper documentation of a system's configuration and best practices
is a key component in the reliable protection of corporate data.
Documentation helps guarantee consistency during routine transitions
such as staff turnover, and is crucial to the efficient and accurate
recovery of systems after a disaster.
Cambridge Computer can provide a variety of expert documentation
services for both new and existing backup and storage systems and
the environments in which they reside. Our documentation packages
are popular with pharmaceutical and genetics companies, educational
institutions, financial companies, and other organizations concerned
with adherence to standards and/or precise procedures and service
After one or more visits to a customer site, a senior member of our
staff creates documentation at our offices. Following its creation, all
documentation is subject to a technical team review prior to final delivery.
Documentation often accompanies our other services, including JumpStart
and full installations and System
- Installation synopses
- Site assessments
- Health check overviews
- Operators guides
- Standard Operating Procedures (SOPs)
- Custom documentation outside of these basic categories is also available